African Press Association

PRESS RELEASE: MTN warns customers of VIP number scam

JOHANNESBURG, South Africa, 7th MAY 2019, African Press Association (APA) – MTN encourages all its customers to beware of a scam doing the rounds.


In this scam, a supposed MTN agent approaches individuals or companies attempting to sell VIP mobile numbers claiming that MTN will automatically register a VIP mobile number on customer’s behalf for a fee of up to R20 000 per number.

The VIP mobile number is an easy-to-remember number.

The scam happens in two ways:

  1. After the customer has bought the so called “VIP” SIM card. The “agent” tricks the victim and made them believe that the VIP SIM card they bought has been registered and it will be activated after one hour. Only after few hours, when they still can NOT use the new SIM card, then only realise that its fraud.
  2. Fraudsters obtain a VIP mobile number illegally through SIM swap or porting. They sell this fraudulently obtained number, but as soon as the legitimate customer queries the fraud, the number is reversed back to the original owner and the customer who “bought” the SIM card is out of pocket.

MTN is urging all its customers not to respond to these VIP number calls. Customers should report these scams to the SAPS and to MTN through the fraud desk at CRFraudqueries@mtn.com.

Distributed by African Press Association (APA) on behalf of MTN.


Jacqui O’Sullivan, Executive: Corporate Affairs, MTN SA Cell: 083 200 6274 /: Jacquio@mtn.com
Mthokozisi Ndlovu, Public Relations Specialist, MTN SA Cell: 083 209 2683 / Mthokozisi.Ndlovu@mtn.com

Launched in 1994, the MTN Group is a multinational telecommunications group, operating in 21 countries in Africa and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: “MTN.” As of 30 December 2018, MTN recorded 233 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, Swaziland, Syria, Uganda, Yemen and Zambia. Visit us at www.mtn.com or www.mtn.co.za
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